Maintenance plans
The cheapest repair is the one that does not happen in August
A system that is cleaned and measured twice a year fails less and runs cheaper. Plan members also skip the queue when everyone in the county calls at once.
Seasonal
$14 per month
One system, two visits a year.
- Spring cooling tune-up
- Autumn heating tune-up
- 10% off repairs
- No overtime charge on evenings
- Written condition report after each visit
Most chosen
Priority
$24 per month
Same visits, plus you jump the queue in a heatwave.
- Everything in Seasonal
- Same-day booking in peak season
- 15% off repairs
- Diagnostic fee waived every time
- Filters supplied and fitted
- Two-year warranty on plan repairs
Whole home
$39 per month
Up to three systems, one household.
- Everything in Priority
- Up to three systems covered
- Annual duct inspection
- Indoor air quality report
- 20% off a replacement system
Sample pricing for demonstration. Replace with your own before launch. Priced monthly, cancel with 30 days notice.
What a tune-up actually covers
Published so you can compare it against the last company's invoice. A tune-up that takes twenty minutes did not include most of this.
| Refrigerant charge | Measured by superheat and subcooling, not topped up by guess |
|---|---|
| Compressor amp draw | Compared against the nameplate rating |
| Capacitor | Tested under load and replaced if outside 6% of rating |
| Condenser coil | Rinsed, fins combed, clearance checked |
| Evaporator coil | Inspected, drain line flushed and treated |
| Temperature split | Return against supply, recorded on the report |
| Blower | Wheel cleaned, static pressure measured |
| Thermostat | Calibration checked against a reference probe |
| Electrical | Contactor, wiring and disconnect inspected and tightened |
Before you sign up
Sample answers for demonstration. Replace with your own before launch.
It runs month to month and you cancel with 30 days notice. There is no cancellation fee and no minimum term, because a plan you cannot leave is a plan you stop trusting.
No, and we would rather say so plainly. The plan covers the two visits, the discount and the priority. Anything that needs replacing is quoted separately, at the plan rate.
We will still take it on. If it is beyond economic repair we will tell you at the first visit rather than sell you a plan on a system that has a season left in it.
Yes. Whole home covers up to three systems in one household; for portfolios of more than three we quote per system.
Not sure which plan fits?
Tell us what you have and how old it is, and we will say which plan is worth it and which is not.